LEGAL REFERENCE

Privacy Policy — Kyun aapka malumat mehfooz hai

777mm par aapka personal data aur account ki malumat محفوظ رکھنا hamara sabse baari zimmedari hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, har...

Encryption aur data securityAccount privacy controlsLocal Pakistan jurisdiction
777mm Privacy Policy — Kyun aapka malumat mehfooz hai

Hamara privacy posture aur local compliance

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY MADAD

Agar aapke privacy ke sawal ho

Aapka privacy concern ya data-related request hamari support team tak pohaunch sakta hai. Hum 24/7 available hain aur har ticket ko within 48 hours address karte hain. Agar aap apna data delete karna chahte ho ya copy manga na chahte ho, hum woh bhi handle karte hain — jahan qanoon allow karta hai.

Team online

Email Support

[email protected] par likho. Hamara team aapka request receipt kar ke aapko confirmation email dega, phir 2-3 kaam ke din mein response bhejega.

In-Account Message Centre

Aapka 777mm account ke andar Message Centre use karo. Wahan likho aur hamara support team notification paayega. Live chat se zada formal queries ke liye yeh best hai.

Account Settings Panel

Settings > Privacy aur Security mein apna data access, download aur deletion requests submit kar sakte ho. Hum within legal timeframe ko acknowledge aur process karenged.

SECURITY FUNDAMENTALS

Kyun hamara privacy framework qaabil-e-trust hai

777mm ne apna privacy aur data security structure aapke local Pakistan financial standards ke liye build kiya hai. Hum encryption, access controls aur regular audits use karte hain taakay aapka account aur...

TLS 1.3 Encryption

Har connection aapke browser aur hamara server ke beech encrypted hota hai. JazzCash, Easypaisa, SadaPay aur Raast transactions bhi end-to-end protected hote hain.

Account Access Logs

Aapka account kab access hua, kaun-se device se, aur kaun login hua — yeh sab hamari logs mein record hota hai. Agar suspicious activity dikhe to aapko alert milta hai.

Payment Data Tokenization

Jab aap JazzCash, Easypaisa ya Raast se connect karte ho, hum aapka actual payment details store nahi karte — sirf secure token store karte hain.

Privacy by Default Settings

Aapka account jo default privacy level ke sath open hota hai, woh maximum protection provide karta hai. Aap lower settings mein jaana chahein to manually change kar sakte ho.

Quarterly Security Reviews

Hamara team har 3 mahine mein apna data handling aur encryption practices review karta hai taakah sabkuch up-to-date rahe.

Pakistan Jurisdiction Clarity

Jahan local qanoon aapka data hold karne par restriction lage, hum woh follow karte hain. Supported regions mein hum full transparency maintain karte hain.

HAMARI COMMITMENT

Kaun-si privacy concepts hamari site par core hain

01

Explicit Consent Model

Hum aapka data use karne se pehle puchtey hain. Jab aap registration karte ho, har point par aapko bataya jata hai ke data kyun collect ho raha hai.

02

Local Payment Integration

JazzCash, Easypaisa, SadaPay aur Raast — ye Pakistani payment rails hain jo hum directly integrate karte hain, kisi third-party gateway ke through nahi.

03

Right to Access

Aap apna account data, transaction history aur personal information download kar sakte ho bina kisi charge ya reason ke.

04

Data Minimization

Hum sirf utna data lete hain jitna aapka account aur payout process ke liye zaruri hai. Hum unnecessary personal fields nahi manga te.

05

Retention Schedules

Account band hone ke baad bhi hum kauch data legal aur tax compliance ke liye rakhte hain, lekin aapka payment details delete ho jate hain.

06

Third-Party Audits

Hum third-party security firms ko hire karte hain apna infrastructure test karne ke liye. Findings hamara support team ko bheje jate hain.

07

Incident Response Plan

Agar data breach ho (jo hamari encryption ki wajah se utna likely nahi), hum 24 ghante mein affected users ko notify karenged.

Kaun-se controls aapka account privacy define karte hain

777mm par aapka privacy interface simple aur transparent hai. Account settings panel mein aap dekh sakte ho ke aapka data kaun-se parts mein hai, kaun access...

Data Download Portal

Settings > Data & Privacy mein ek button hai 'Download My Data'. Click karo, aur 24 ghante mein aapko CSV file download link mil jayega — sab personal info, transaction history aur account logs ke sath.

Deletion Request Centre

Aapka account delete karna chahte ho? Settings > Account mein 'Request Deletion' click karo. 30 din ke baad account aur tied data remove ho jayega (legal holds ke saath).

Device & Session Management

Account mein active sessions aur linked devices dekh sakte ho. Kisi bhi device ko logout kar sakte ho ya unused sessions kill kar sakte ho ek click se.

Privacy Preference Centre

Analytics, marketing emails, aur third-party data sharing — sab kuch aap control kar sakte ho. Default setting hamesha most private hota hai.

Audit Trail Dashboard

Aapka account par sab kuch — login, deposit, withdrawal, setting change — hamari logs mein jata hai. Aap woh logs apne account se request kar ke dekh sakte ho.

Two-Factor Authentication

Account security badhane ke liye SMS ya authenticator app se 2FA enable kar sakte ho. Yeh aapke privacy boundaries ko strong banata hai kyunke sirf aap hi account access kar paate ho.

Aapke privacy ke aam sawal

Nahi. Jab aap first baar apna payment account connect karte ho, hum encrypted token generate karte hain. Aapka actual password hamara server par nahi rehta. Token sirf transaction authorize karne ke liye use hota hai.

30 din mein apna personal data hamara system se delete ho jayega. Tax compliance ke liye hum anonymized transaction records hold kar sakte hain, lekin aapka naam, phone aur payment details sab remove ho jayenge.

Nahi. Hum aapka personal information kisi bhi third party ko sell nahi karte. Hum sirf legal order ya law enforcement request par data share karte hain — aur jahan possible ho wahan hum aapko notify bhi karte hain.

Hum Google Analytics aur Mixpanel jaisa tools use karte hain apne platform mein behavior patterns samjhne ke liye. Yeh tools anonymized data track karte hain — aapka IP anonymize hota hai aur direct identifiers nahi bheje jate.

Immediately account settings par jaao aur 'Security Alert' submit karo. Hamara fraud team 2 ghante mein check karega. Usi time aap apne sessions bhi kill kar sakte ho aur password change kar sakte ho.

777mm Pakistan aur supported ilaqon ke liye optimize hai. Agar aap Europe se access karte ho, GDPR basics apply hote hain — lekin hamara primary framework Pakistan jurisdiction ke under hai.

Active account ke liye — jitna samay aapka account active hai. Deleted account ke baad anonymized logs 5 saal tax purposes ke liye reh sakte hain, lekin personal identifiers delete ho jayenge.